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June 6, 2013
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A New Way to Make Suggestions

Thu Jun 6, 2013, 4:11 PM
Hello Beta Testers! 

For some time we've been running a limited test of the Ideas Forum on our Zendesk Help Desk integration. Today, we're expanding this test to our Beta Testers. 

This forum allows for a great deal of flexibility in how we approach suggestions. 

We can mark items that are planned, completed, or not planned at this time. We can also highlight staff responses on forums, giving more weight to responses that are important in informing deviants why we can, or cannot, take a suggestion into consideration at this time. 

Deviants can vote on one anothers' posts, giving greater community control over what content is reviewed. The more votes, the higher the suggestion will appear in the forum! Unlike our current forum, threads don't expire, and when creating a new thread you'll be prompted with similar threads. 

Screen Shot 2013 06 06 At 3 35 40 Pm By Wreckl by danlev

These are only a few of the features the new forum has, but altogether our testing has shown thus far that it's good at cutting down duplicate threads, encouraging new discussion and brainstorming on ideas that have already been shared. 

So what are you waiting for? Give it a shot!

Due to the nature of this test, there is no Bug Tracker project. Please leave any feedback, including bugs in this case, on this article!


For some time we've been running a limited test of the Ideas Forum on our Zendesk Help Desk integration. Today, we're expanding this test to our Beta Testers. This offers a great deal of flexibility on suggestions and how staff respond to suggestions, greatly improving the efficiency of the idea-sharing process and giving us better tools to identify what matters most to the deviantART community.
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:iconangelica-lily:
ANGELICA-LILY Featured By Owner Mar 7, 2014
Okay . Great idea !
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:iconyllari:
Yllari Featured By Owner Jun 13, 2013
HERE are my suggestions to be considered by deviantART (DA):

Please be more professional featuring people's art for selling it. In my case, I never saw any of my artworks featured by DA. That gives me the feeling that it's that way because I'm not a bootlicker and have critized unfair contests, new features, ideas etc. more than once.

Please take off the comment option of comments on our profiles, or at least let us choose if we want to have it or not. At the time we can only hide comments and everyone can read that the comments were hidden.

Please add more payment options. Like for example SafetyPay [link] and Western Union. PayPal is a major problem in my country, and this is not the first time that I mention this to DA. I would have to open a bank account in USA, what I can’t do by myself from where I live. I would have to this with & through Payoneer (I tried this several months ago and never got any card; the same happened to other people I know). PayPal and Payoneer charge me for any banking movement and for the account itself; that’s not good business for me.
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:iconyllari:
Yllari Featured By Owner Jun 13, 2013
Addendum to my former post: Regarding payment methods, I don't need to add more banking fees to the ones I already have.
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:iconmirachravaia:
MirachRavaia Featured By Owner Jun 13, 2013  Hobbyist General Artist
This is exactly what I hoped for, some feedback from dA about the suggestion, so we could see if they are being considered. But right now I just see a lot of suggestion there, with just 3 or 4 having the "Done" or "Planned" status. For this idea to work, dA staff should check the suggestions regularly and mark them. I would even suggest a fourth status, besides planned, not planned and completed - "Considered". It means the staff saw the idea, but is not decided about it yet, and the suggestion is open for discussion. Otherwise, it just feels like speaking into the wind.
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:iconhaldron:
haldron Featured By Owner Jun 13, 2013
We're considering adding a "considered" status. :) It's important to remember that this is new, so despite a lot of ideas coming in we haven't had a lot of time to discuss them all! But we're definitely looking through them, and discussing quite a few internally. 
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:iconyllari:
Yllari Featured By Owner Jun 15, 2013
See what I mean? My former suggestion (ONE day ago)- no answer at all. That's deviantART (DA). Ignoring what's not good for you is not a solution, it only makes DA worse.
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:iconmirachravaia:
MirachRavaia Featured By Owner Jun 14, 2013  Hobbyist General Artist
Thanks for consideration :D
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:iconyllari:
Yllari Featured By Owner Jun 13, 2013
How about a "answered by DA staff members"? Sometimes we don't receive answers.
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:iconhaldron:
haldron Featured By Owner Jun 16, 2013
Staff responses on threads are highlighted with a green border around the avatar. :) 
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:iconnoxsatukeir:
NoxSatuKeir Featured By Owner Jun 12, 2013
I just posted a suggestion through this and when it came up, it's showed displaying an old avatar I used months ago...
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